Ways to get in touch

There are several ways to get in touch with us. You can fill out the appropriate inquiry form, locate the Nova Trust Bank phone number you require, or request a call back from us.

Email us

You can email us about:

  • Financial Planning advice
  • Merchant services
  • SEPA Contact
  • SME Loan Application

For other queries, you can also contact us via email.

Security or Fraud

“Important Security Notice: Nova Trust Bank NEVER requests any login or personal details via email. If you receive an email requesting your Internet Banking or iBusiness Banking details, please forward the email to alert@novatrustbank.com and promptly delete it. DO NOT click on any links in the email.

The email address alert@novatrustbank.com is designated for reporting potential ONLINE FRAUD, such as receiving suspicious emails claiming to be from Nova Trust Bank, or INFORMATION SYSTEMS SECURITY issues related to Nova Trust Bank Group. Please note that our security team does not handle customer banking queries via this email address.

For comprehensive information on security and online banking, please visit our Security Centre.

If you have concerns about any suspicious activity related to your Nova Trust Bank account(s), please notify your Relationship Manager at your account-holding branch immediately.”